Customer CommentsWhile I do not solicit comments from my customers, here are what a few of them have had to say. (Used with permission.)"The boxes have arrived safely today Wednesday. And let me tell you I really admired your art of packaging! Absolutely brilliant! ... A very good deal indeed, in spite of the shipping cost!!! THANK YOU ever so much!" Yannick Dumoulin, Montendre, FRANCE "I have been very impressed by your professionalism in handling this transaction. Most notably, I was especially grateful for your numerous email updates...this greatly eased worries on my part, because I knew what was going on." Michael Pitcock, Graham, TX "IT HAS ARRIVED!!! I may go blind but I'm having fun. Thank you it works great, just what I needed." Doris J. Roberts, Zolfo Springs, FL
"I am very pleased with the reader I recently purchased. I
expected it to look "used" but it's actually in very nice
condition and works well." "Are you sure you sent me a USED reader?" Nancy Pickett, Houston, TX "I know it's a little thing but I had expected to have to clean my "used reader" when it arrived. However, to my delight I didn't have to. Thanks!" Pamela Caldwell, Phoenix, AZ
"You obviously take pride in your work. I noticed you had even
put new rubber feet on the reader. Now that's what I call attention
to detail!" "The Dukane MDP reader arrived this morning. It's fantastic! How much of your life do you spend packing & shipping? I don't think that I have ever received any shipment that was so well-packaged and protected. ... I anticipate many years of use for the reader since after your attentive handiwork it's in practically mint condition. Yesterday I found a price quote in my files from 1987 for an identical Dukane MDP (new) for $1320 plus tax and shipping. I don't know how you do it, but I'm most grateful." William (Bill) Autry, South Bend, IN "Just a quick note to let you know that my NMI 2020 has arrived! It looks great! And I am so glad you talked me into buying the zoom lens. It makes reading the small printing so much easier. I can't thank you enough." R.C. Carter, Framingham, MA "You provide a real service by refurbishing what others would throw away ... By the way, thank you for the info on the screen. Most companies would have just told us to we were out of luck on finding another." Teresa Adamson, Yonkers, NY "The Dukane Reader was received today. I am so very impressed with everything about it. I had no idea it would be in this fine of condition. It was unbelievably clean; everything is perfect. I can tell by the way that the machine was packed, even the way the cord and reels were taped that you are a perfectionist in the very good sense of the word. My thanks to you." Lon Webster, Collinsville, OK "We have a Recordak Model MPG ... We love the machine and just hate to see it die. Could we really be so fortunate that you would find the heat shield!!!. Thank you so much." Doreen Iverson, Royal City, WA
"Just wanted you to know that the Recordak microfilm reader arrived
this afternoon. Thank you for packing it so well. I was impressed.
... If you want a reference for anyone interested in one of your
readers, give them my e-mail address. I'm thoroughly pleased."
"We received the MDP Reader and yesterday we finally got a chance to use it, and the machine is fantastic. We really appreciate all the care you took packing it for shipping. It arrived in perfect shape. Dr. Denham is so pleased. We both thank you for everything and will pass the good word on to others. You have made us all very happy. Your machine will be used for some great things in the future. Thanks again." Mary Oelker, Florida Southern College, Lakeland, FL
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